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Experience Hotel, CRM and Email Marketing solution!

Experience Hotel is a Hotel CRM and Email Marketing solution that allows you to manage your customer relationship.

With the Customer Satisfaction tool, retrieve your customers’ data in full compliance with the RGPD, personalize their stay thanks to a welcome email with survey to offer them tailor-made services, segment your databases and improve your e-reputation by anticipating negative comments.

The Marketing tool allows you to centralize your databases so that you have a complete and unified view of your customers’ activity, to create your newsletters with an intuitive tool and imagine hundreds of automated scenarios for all the events you consider key. The goal is to build customer loyalty and help you regain control of your customer relationship before, during and after their stay.

Experience Hotel helps to date nearly 1000 hoteliers in their quest for an all-in-one tool, which allows them to respond to all kinds of problems.

Advantages

  • An email campaign solution designed for hotel managers
  • Analyse and develop your e-reputation
  • Improve Guest experience before, during and after their stay
  • Guest databases centralised, cleaned up and segmented
  • A complete tool to manage the entire customer acquisition process
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