News & Events

Automation payment related costs

This module is provided but you need to connect to a Payment Service Provider (PSP) and to have an European Bank.
Costs might be different from a provider to another, that is why we have selected two leading providers to help you make your choice and guarantee you the best negotiated prices.
To understand the automated payment related costs, you need to consider the following :

• Setup fees
• Tokenisation fees
• Fraud verification fees
• Transaction fees: based on the credit card type and the issuing country. These fees are calculated based on the interchange rate, you can find this rate in your bank statement.

You also need to consider the hidden costs.

• Tokenisation costs for each credit card might represent additional expenses. We are clear and transparent on our costs. if you need more information, do not hesitate to ask you sales representatives, and make sure you make you decision knowing all the relates future expenses.

Glossary

Tokenisation : is a process of replacing sensitive data with non-sensitive data. In the case of a reservation, payment is possible if you the credit card holder gives his authorisation.

Interchange fees: a fee paid between banks for the acceptance of card-based transactions.

PSP: the providor will collect the money on your behalf from your client. The money is your property, however, it will be stored by the operator. The money is transfered every day to your bank account by a SEPA transfer. Your bank will not take any transaction fees. You don’t need a merchant account with your bank.

Gateway : the operator sends the credit card information to you bank to process the transaction. Your bank will apply the credit card transactions fees as per your contract.

What do we mean by hidden fees?

Hidden fees is the classic pricing strategy of many hotel software provider. Attract by the lowest price, customers sign up for an offer without knowing all the related costs, and might be surprised by a hidden fees such us: credit card Tokenisation fees, extra fees for every confirmed reservation, expensive fees for every payment, and more…

At Misterbooking, we are committed since 17 years to offer clear prices with no hidden fees. Our clients are our ambassadors.

For more information, or if you want to study your offer and compare, get in touch with our team! we are here for you!