Misterbooking, housekeeping feature included
Misterbooking hotel management system is an all-in-one solution with property management system (PMS), channel manager, booking engine, payment automation and guest experience module. Our software also offers a housekeeping feature for free in the solution. This function aims at simplifying the everyday housekeeping related tasks for the staff: Housekeeping manager, housekeeper, receptionist, etc…
The Housekeeping mobile feature is responsive. It offers specific access to connect everywhere, at any time. It is linked directly to the room plan: a great benefit for the receptionist who has real-time access to the room cleaning status. Thus, the receptionist can assign rooms quickly at check-in and increase the client satisfaction.
Misterbooking housekeeping, how it works?
A list of the housekeepers is available in the PMS. It helps the director to manage the daily planning and to divide the cleaning rooms by person. Each person has his own access to the software with a personal planning. Moreover, a list with the tasks made in your hotel can be created to be more specific when an housekeeper goes to clean a room. For example: new sheets, towel kit, clean the carpet, and more…
For the housekeeping users: they have a daily list with all the room to clean. This list can be printed. The user access allows to assign a room to a specific person and to complete his personal planning in real time. Each room can have its specific tasks and a written note from the reception too. The housekeeper confirms, in real time, when a room is cleaned.
For the reception users: The receptionist can alert the housekeeper in the PMS about the rooms with a specific cleaning demand. It informs when the client leaves the room after the check-out to let the housekeeper starts the cleaning session. The receptionist receives, in real time, when a room is cleaned to give it to a new client. The communication between reception and rooms is perfect to increase client satisfaction!
If you need reports about housekeeping, it’s included in the PMS too.
Here are some benefits of using Misterbooking Cloud PMS for housekeeping
- Smartphone access to guarantee staff mobility in the property
- Daily list of the rooms to clean
- Cleaning room allocation to the housekeeping team
- Repartition of the rooms can be made by reception team
- Automatic update of the cleaning tasks (checkout, stayover, etc…)
- Access and cleaning report for every one in the housekeeping staff
- Automatic update of the room cleaning status as it is checked clean
- Status sent in real time
Hotel Manager testimonial
“We selected Misterbooking as our hotel PMS and we are very happy with this service. This software is intuitive and offers immediate view of the essential features and help us run our hotel efficiently. The support team is very professional and help us to use the system according to our specific needs.”
Philippe, Cantosorgue, Isle sur la Sorgue in France