Qualitelis : Smart reviews !
Since the rise of customer reviews 10 years ago, Qualitelis has developed its solutions to become a key player in the hospitality industry.
Today, Qualitelis implements a Guest management tool to manage the customer cycle: before, during and after a stay AND an ORM (online reputation management). This essential platform allows hotels to collect a volume of customer requests before their stay, to make additional sales and to generate an increase in customer reviews. These reviews create a substantial feed to the hotel’s website or even to other review websites (Trip Advisor, Google;) The ORM – E-reputation tools allows institutions to control their e-reputation, compare their hotel to the market and act around the received feedback.
Qualitelis’ automated solutions are now deployed in several thousand establishments in Europe and worldwide, working with numerous groups such as les Collectionneurs, Relais & Châteaux, Elegancia, Esprit de France…
- Complete guest management tool
- 2 ways connected PMS
- Complete E-Reputation management platform
- TripAdvisor Platinum Partner
- Diffusion of reviews on the hotel’s website via API to increase the SEO of your website
- New CRM tool